FAQ

Frequently Asked Questions


About Our Jewelry

What is 316L stainless steel?

316L stainless steel is surgical-grade stainless steel, the same material used in medical implants. It’s hypoallergenic, incredibly durable, and resistant to rust, tarnish, and corrosion. Unlike cheaper metals, 316L won’t fade, turn your skin green, or lose its shine—even with daily wear in water, sweat, or sun.

Will my necklace tarnish or fade?

No! All Gospel Selections jewelry is made from premium 316L stainless steel, which is tarnish-free and fade-free. You can wear it every day—in the shower, gym, pool or in the sea—and it will maintain its beautiful shine for years to come.

Is your jewelry waterproof?

Yes! Our stainless steel jewelry is 100% waterproof and sweat-proof. You can wear it while swimming, showering, exercising, or in any weather condition without worry.

What are the stones in the studded necklaces?

The stones are high-clarity cubic zirconia (CZ), which are lab-created gemstones that offer exceptional brilliance and sparkle—similar to diamonds. They’re durable, scratch-resistant, and maintain their shine with proper care.

Is this jewelry hypoallergenic?

Absolutely. All our pieces are made from nickel-free, hypoallergenic 316L stainless steel, making them safe for sensitive skin and perfect for those with metal allergies.

Ordering & Shipping

How long does shipping take?

  • Processing Time: 2-3 business days
  • US & Canada Shipping: 7-10 business days
  • International Shipping: Up to 12 business days

All orders include tracking information sent to your email.

Do you offer free shipping?

Yes! We offer free shipping on orders over $99 USD to the US and Canada.

Do you ship internationally?

Yes, we ship worldwide! International shipping times vary by location but typically arrive within 12 business days.

Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery every step of the way.

Exchange, Warranty & Refund's

What is your refund & exchange policy?

All sales are final. We do not offer refunds.

Exchanges and store credit are available for eligible items only and are subject to a processing fee of $20 CAD for Canada or $15 USD for USA.

You have 14 days from the date of delivery or purchase to request an exchange.

To begin the process, please email us at gospelselections@gmail.com with your order number, full name, shipping address, and the item(s) you wish to exchange.

Exchanges are only available for the same item or another item of equal value. All items must be unworn, in their original packaging, and in the same condition as received.

Customers are responsible for all return shipping costs. If requested, we can provide a return shipping label, and the cost will be deducted from your store credit or exchange.

For returns outside of Canada, customers are responsible for all shipping fees, duties, customs, and import charges.

Our team typically responds within 24 to 72 business hours.

Do you offer a warranty?

Yes! All Gospel Selections jewelry includes a 1-year warranty covering manufacturing defects.

If your chain breaks or your piece shows a defect under normal use within this period, we will repair or replace it free of charge.

Please note that this warranty does not cover damage caused by accidents, improper use, or normal wear and tear.

What if my jewelry arrives damaged?

If your jewelry arrives damaged, please contact us immediately at gospelselections@gmail.com with photos of the damage. We’ll send you a replacement or issue a full refund—no questions asked.

Care & Maintenance

How do I clean my jewelry?

Cleaning your Gospel Selections jewelry is simple:

  1. Use warm water and gentle soap
  2. Gently scrub with a soft cloth or brush
  3. Rinse thoroughly and pat dry
  4. Store in a soft pouch or jewelry box when not in use

Avoid harsh chemicals, bleach, or abrasive cleaners.

Can I wear my necklace in the shower, pool or ocean?

Yes! Our stainless steel jewelry is waterproof and designed for everyday wear, including showers, pools, and the ocean. However, we recommend rinsing it with fresh water after exposure to chlorine or saltwater to maintain its shine.

Will the chain break easily?

No. Our chains are made from the same premium 316L stainless steel as the pendants, ensuring strength and durability. With proper care, your necklace will last for years.

Sizing & Fit

Are your necklaces unisex?

Yes! While designed with men and women in mind, our necklaces feature timeless, unisex designs that look beautiful on anyone.

Gifting

Do you offer gift wrapping?

Yes! We offer complimentary gift wrapping on all orders. Simply add a note at checkout requesting gift wrapping, and we’ll include a beautiful presentation perfect for any occasion.

What occasions are your necklaces perfect for?

Our faith-inspired jewelry makes meaningful gifts for:

  • Confirmations
  • Baptisms
  • First Communions
  • Bar Mitzvahs
  • Father’s Day
  • Birthdays
  • Easter
  • Hanukkah
  • Christmas
  • Graduations

Our Mission

What does “10% to charity” mean?

At Gospel Selections, we believe in giving back. 10% of every purchase to Compassion Canada to help families and children in need. When you buy from us, you’re not just getting beautiful jewelry—you’re making a difference.

How do I know my purchase is supporting ministry work?

We’re committed to transparency. Follow us on social media or subscribe to our newsletter to see updates on the projects and communities your purchase is helping to support.

Contact & Support

How can I contact you?

We’re here to help! Reach us at:

  • Email: gospelselections@gmail.com
  • Social Media: Follow us on Instagram and Facebook @gospelselections

Do you have a physical store?

Currently, Gospel Selections is an online-only store, allowing us to offer premium Canadian jewelry at accessible prices. All orders are shipped directly to you with care.

Payment & Security

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.

Is my payment information secure?

Absolutely. We use industry-standard SSL encryption to protect your payment information. Your data is safe and secure with us.

FAQ Page Additions

Q: How long will this jewelry last?

A: With proper care, your Gospel Selections jewelry will last a lifetime. 316L stainless steel doesn’t tarnish, fade, or degrade. We back every piece with a 1-year warranty, but expect it to last decades.

Q: Can I wear this jewelry every day?

A: That’s exactly what it’s designed for! Our jewelry is built for everyday wear—no need to take it off for showers, workouts, or sleep.

Q: What makes your jewelry different from cheaper options?

A: Quality. We use premium 316L surgical-grade stainless steel, not cheap plated metals. While costume jewelry might cost $20 and last 3 months, our jewelry costs more upfront but lasts forever. That’s $0.14 per month if you wear it for 30 years.

Q: How does the 10% donation work?

A: 10% of every purchase goes directly to Compassion Canada supporting families in need. When you buy from Gospel Selections, you’re not just getting beautiful jewelry—you’re making a difference.